Put a voice agent where there is no staff.
Live customer support, guidance and incident resolution in real time. Voice that understands the user and acts directly on your systems and machines.
The unattended-space problem
A customer stuck in front of a failed machine has nobody in the room. Calling a phone means frustration, waiting and manual support costs.
The agentic solution
BitBitBla puts a voice help point in the space. The agent understands the issue, checks system state and runs the corrective action in the physical world at once.
Real use cases
Self-service laundries
Issue
The washer door will not open, clothes are trapped, or the cycle never started.
Voice action
The agent checks machine state and sends a command to unlock the latch or restart the wash via MQTT or API.
Vending, coffee and food
Issue
The product is jammed, the charge was duplicated, or the user asks about allergens.
Voice action
The agent answers ingredients and, on a vend error, triggers a backup dispense or refunds credit on the POS.
24/7 stores and micromarkets
Issue
The user cannot scan, checkout fails, or the access door will not validate.
Voice action
The agent walks the shopper through the steps and opens a security door or revalidates the ticket.
Parking, self-storage and car wash
Issue
The barrier stays down, the plate is not read, or the wash train has stopped.
Voice action
The agent checks the booking in your backend and sends the open signal to the barrier or validator.
How BitBitBla implements it
Two doors: turnkey in the room, or firmware on your hardware if you already build the machine. The agent is configured in the dashboard — no code rewrite per incident.
Voice capture in the space
A physical help point in the room or built into the machine.
Turnkey
We provide the device or intercom ready to install in the room or on the machine.
Your hardware (OEM)
If you already build the machines, we integrate firmware or the voice module on your MCU.
Agentic decision from the dashboard
Rules, tone and resolution tools without a new backend.
No-code
Set business rules, agent tone and resolution tools from the web console.
APIs and MQTT
The agent connects to your REST APIs, payment systems or MQTT brokers to know what the machine is doing.
Action in the physical world
The agent turns the conversation into a JSON event sent over UART, webhook, REST API or MQTT to the controller board or POS.
Become the voice reference in your sector
We are selecting one partner per sector to build the first success case: engineering support, evaluation hardware and launch terms.
Try voice support in your space.
Complet v2 is built as a room intercom: connect it, configure the agent in the dashboard, and see voice act on your machines.
Let’s walk through your case in 30 minutes
A technical session with our team: we look at your stack and tell you exactly how voice fits.